Newsycle policies
Marketplace buyer terms
The seller and product terms shown before checkout identify what you are buying and from whom. Browsing, following and registering interest alone do not place an order.
Effective 28 September 2026 · Edition 2026-09-28-v2
Operator and contact
LOOKSGOOD.AU PTY LTD
The forms create private case records without publishing a personal name, direct email address or residential address.
1. Before payment
Check the seller, product, variant, quantity, sale mode, delivery location and total payable. Mandatory charges, shipping and applicable tax must be disclosed before payment. Member-only products or discounts depend on a current qualifying entitlement.
Expressions of interest take no money and guarantee neither stock nor dispatch. A pre-order must disclose the expected dispatch period and material conditions. Unsupported presale settlement is not authorised by a listing description.
2. Confirmation and delivery
Keep your order record. Returning to a success page does not by itself establish settled payment; provider confirmation and the order record determine payment status. Do not repeat payment solely because a confirmation is delayed.
Provide accurate delivery information. The seller must communicate material delays and offer remedies for inability to supply. Tracking is information, not a waiver of a lost, damaged or undelivered-item claim.
3. Remedies and assistance
Statutory rights apply alongside any more generous change-of-mind terms. Use the order return/refund facility or contact support. A seller cannot change accepted terms after sale or require store credit instead of a legally required refund.
Payment-provider, court, tribunal and regulatory remedies remain available. Seeking support does not waive your rights. Deliberately false claims and duplicate reimbursement for the same loss are prohibited.